Returns and Exchanges

New merchandise, excluding books and DVD’s, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All Returns and exchanges may include an exchange fee or restocking fee.

If you have received merchandise that is incorrect or defective please contact the Century Customer Service Team upon receipt at (800) 626-2787.

If you need to return or exchange items such as oversized items (punching bags, stands, mats) please click here or print and fill out our form here

To return or exchange a product:

• Wrap merchandise securely.
• Include a copy of your proof of purchase.
• Ship your package with a carrier that can provide tracking and insurance. (Century is not responsible for packages lost in transit)
• Ship your package prepaid to the following address:

Century Customer Returns
1000 Century Blvd
Oklahoma City, OK 73110-7942d

If you need to return or exchange items such as oversized items (punching bags, stands, mats) please click here or print and fill out our form here

Limited Replacement Warranty

Century, LLC warrants its products to be free from defects in materials and workmanship for a period of 90 days from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse. Century, LLC sole liability is limited to repairing or replacing products that are returned prepaid to Century, LLC within this 90-day period, unless specific product literature specifies otherwise.